Customer Support

A dedicated team providing:

  • Online demonstrations.
  • Help with software installation
  • Advice on operating the software
  • Solutions to modeling difficulties
  • Regular software updates
  • User documentation
  • Technical update sheets
  • Product based Newsletters sent via e-mail on a monthly basis

Contact can be made by telephone, fax, letter, e-mail or using the form on the Request Support page.

Anyone within an organisation may use our support services, providing the software is covered by a valid Customer Support Agreement.